FAQ

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ORL products combine HD image quality, easy handling, USB plug-and-play, and a compact design – ideal for mobile and economical diagnostics.

Yes. As a development manufacturer, we offer OEM solutions and partner projects tailored to your clinical requirements.

Delivery usually takes place within a few business days. Express delivery in Germany is possible – including scheduled delivery dates.

Yes, we offer test setups and demonstrations – both on-site and digitally via live demo.

We offer fast technical support and, if desired, a replacement device so that your operations are not interrupted.

Yes, the system is mounted on a rolling tower, compact, and ready for immediate use anywhere via USB connection – without any additional infrastructure.

Yes, with a diameter of only 2.9 mm, the RSX-P was specifically developed for children and sensitive patients.

No radiation risk, real-time observation in natural colors, mobile application, faster and more cost-efficient – ideal for FEES.

The devices work with any standard video recording or documentation software. No special software is required.

Yes, through USB integration, you can easily incorporate ORL image data into your existing documentation environment.

We offer a 2-year warranty with the option to extend and guarantee long-term spare parts availability.

Yes – we assist you with technical consulting, adaptation to your clinical processes, and support you during commissioning.

Simply contact us – we support you with training, promotional materials, and a personal point of contact.

Our products are designed for long-term use, robustly manufactured, and low-maintenance – “Made in Germany” quality.

All ORL endoscopes can be disinfected using standard procedures. We provide appropriate cleaning and care instructions for this purpose.

Yes – you will receive user manuals, quick guides, training clips, and optional personal introductory training from us.

Yes. Thanks to the USB connection, you can use it flexibly with any monitor, PC, or notebook – completely independent of the system.

We continuously develop with an agile, interdisciplinary team. Our feedback comes directly from the field – and our solutions go right back into it.

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