1. Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data refers to any data that can be used to personally identify you.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is orlvision GmbH, Gewerbestraße 17, 35633 Lahnau, Germany, Tel.: +49 6441 679298 0, Email:
sales@orlvision.de. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 The controller has appointed a data protection officer who can be contacted as follows:
Mr. Andreas Meyers, Gewerbestraße 17, 35633 Lahnau, Tel.: +49 6441 679 299 0
2. Data Collection When Visiting Our Website
2.1 When you use our website for informational purposes only, i.e., without registering or otherwise transmitting information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you reached the site
- Browser used
- Operating system used
- IP address used (if applicable, in anonymized form)
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. This data is not passed on or used in any other way. However, we reserve the right to retrospectively check server log files if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser’s address bar.
3. Cookies
To make visiting our website attractive and enable the use of certain functions, we use cookies – small text files stored on your device. Some of these cookies are automatically deleted after closing your browser (so-called “session cookies”), while others remain on your device for a longer period and allow us to store page settings (so-called “persistent cookies”). You can find the storage duration in your browser’s cookie settings.
If personal data is also processed by individual cookies used by us, the processing takes place according to Art. 6(1)(b) GDPR for the performance of a contract, Art. 6(1)(a) GDPR if consent has been given, or Art. 6(1)(f) GDPR for the protection of our legitimate interest in the optimal functionality of the website and a customer-friendly, effective design of the visit.
You can configure your browser to inform you about the setting of cookies and to decide individually on their acceptance or to exclude cookies for certain cases or in general.
Please note that the functionality of our website may be limited if cookies are not accepted.
4. Contacting Us
When contacting us (e.g., via contact form or email), personal data is processed exclusively for the purpose of handling and responding to your inquiry and only to the extent necessary.
The legal basis for processing is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact aims to conclude a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter has been conclusively resolved and if there are no legal retention obligations.
5. Data Processing When Opening a Customer Account
According to Art. 6(1)(b) GDPR, personal data is collected and processed to the extent necessary when you provide it during the opening of a customer account. The required data can be seen in the input form on our website.
You can delete your customer account at any time by contacting the controller at the above address. Your data will be deleted once all contracts concluded through the account have been fully processed and there are no legal retention obligations or justified interests on our part in continuing the storage.
6. Data Processing for Order Fulfillment
6.1 To the extent necessary for the performance of a contract for delivery and payment, we pass on your personal data to the shipping company and payment service provider in accordance with Art. 6(1)(b) GDPR.
If we owe you updates for goods with digital elements or for digital products under a corresponding contract, we will use the contact data you provided during the order to personally inform you within the scope of our legal information obligations under Art. 6(1)(c) GDPR. Your contact data will only be used for this purpose to the extent necessary.
In order to process your order, we also work with the following service providers, who support us wholly or partially in fulfilling contracts. Personal data is transmitted to these providers according to the information below.
6.2 Transfer of Personal Data to Shipping Providers
- DHL
We use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.
We may transmit your email address and/or telephone number in accordance with Art. 6(1)(a) GDPR before delivery for the purpose of arranging a delivery date or for delivery notification, if you have given your express consent in the ordering process. Otherwise, we only transmit the recipient’s name and delivery address as required for delivery under Art. 6(1)(b) GDPR. In such cases, advance coordination with the provider is not possible.
Consent can be withdrawn at any time with future effect from the controller or the provider.
- UPS
We use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.
As above, we may forward your email address and/or phone number based on consent under Art. 6(1)(a) GDPR for delivery purposes. Without consent, only necessary delivery data will be transmitted under Art. 6(1)(b) GDPR.
Consent can be withdrawn at any time.
7. Tools and Miscellaneous
Cookie Consent Tool
This website uses a “cookie consent tool” to obtain valid user consent for cookies and cookie-based applications that require consent. This tool appears as an interactive interface when the page is accessed, allowing consent to be given by ticking checkboxes. Consent-required cookies/services are only loaded if the user actively gives consent.
The tool sets technically necessary cookies to save your cookie preferences. Personal data is generally not processed by the tool.
If, in exceptional cases, personal data (e.g., IP address) is processed for storing or logging cookie preferences, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in compliant and user-specific cookie management and in a legally secure website.
Another legal basis is Art. 6(1)(c) GDPR, as we are legally required to make the use of non-essential cookies dependent on user consent.
If necessary, we have concluded a data processing agreement with the tool provider to ensure data protection and prevent unauthorized disclosure.
Further details can be found in the tool’s user interface on our website.
8. Rights of the Data Subject
8.1 The applicable data protection law grants you the following rights regarding the processing of your personal data:
- Right of access under Art. 15 GDPR
- Right to rectification under Art. 16 GDPR
- Right to erasure under Art. 17 GDPR
- Right to restriction of processing under Art. 18 GDPR
- Right to be informed under Art. 19 GDPR
- Right to data portability under Art. 20 GDPR
- Right to withdraw consent under Art. 7(3) GDPR
- Right to lodge a complaint under Art. 77 GDPR
8.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS.
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME.
IF YOU OBJECT, WE WILL IMMEDIATELY STOP PROCESSING YOUR DATA FOR DIRECT MARKETING PURPOSES.
9. Duration of Storage of Personal Data
The duration of storage is based on the legal basis, the purpose of processing, and statutory retention periods.
Last updated: April 15, 2025, 04:04 AM
